Delivery Policy

How to track your order
The customer can be able to track their order delivery status via these 4 following channels;
  1. Track via website 
  2. Contact Nomisful Call Center at 011 037 6441
  3. Track via What’s App Number: +27 78 425 4339
  4. Email to contact@nomisfulstore.com
Order Cancellation
The customer can be able to cancel their order prior to the payment via 2 channels as followings;
  1. Contact Nomisful Call Center at 011 037 6441
  2. Email to contact@nomisfulstore.com

 

Return Policy

Merchandise must be returned within 30 working days from the date the item is received to the date the item is returned. In case that the company delivers wrong item specified in the latest order invoice, or there is any breakage, loss, or damage from delivery, the company will be responsible for refunding the customer within 7 working days after the date the item is delivered to the company without any surcharge.  

 
How to Return
  • Merchandise and package returned must be according to terms and conditions of the company, or else company reserves the right not to accept such a particular item/package Read for more information regarding return policy, Click.
  • In case of the change of mind, the company has defined exceptions for certain non-returned items, please read for more information regarding exceptions for non-returned items, Click.

Remark: 

  • “Change of mind” means the customer orders any item(s) and change their mind not to buy such item(s) for the reason(s) other than the reasons above, the company reserves the right, at its discretion not to accept such returned item(s) under any circumstances
  • Electronic items, mobile phones, tablets and gadgets cannot be returned if the package or seal is open